VELOQI TERMS OF SERVICE

Welcome to Veloqi! These Terms of Service ("Terms") govern your access to and use of the websites, applications, APIs, and AI video generation platform provided by Veloqi, Inc. ("Veloqi," "Company," "we," "us," or "our"). By accessing or using our Services (as defined below), you agree to these Terms. These Terms form a legally binding agreement between Veloqi and you as a user ("User," "you," or "your").

Please note: By agreeing to these Terms, you and Veloqi agree to resolve most disputes through binding individual arbitration, not in court, and waive the right to participate in class actions. Please review Section 11 (Dispute Resolution) carefully.

We may update these Terms at any time. The "Last Updated" date above indicates when these Terms were last revised. If we make material changes, we will provide notice, such as by sending an email or posting a prominent notice on our Services. Unless we state otherwise, the amended Terms are effective immediately. Your continued use of our Services after notice confirms your acceptance. If you disagree with the amended Terms, you must stop using our Services.

1. DEFINITIONS

• "Services" means the websites (including www.veloqi.ai), applications, APIs, AI video generation platform, and related online products and services provided by Veloqi that link to these Terms.
• "User Content" means the information, data, text, queries, prompts, media, and other content you submit, upload, or provide to the Services for processing.
• "Output Content" means the videos, images, audio, text, and other content generated by the Services based on your User Content.
• "Credits" means the units purchased or granted by Veloqi that are required to use certain features or generate Output Content via the Services.

2. ELIGIBILITY AND ACCOUNT

2.1. Eligibility

You must be at least 18 years of age or the age of majority in your jurisdiction, whichever is higher. By using the Services, you represent and warrant that you meet this requirement. If you are a parent or guardian and believe your child under 18 is using our Services without consent, contact us at legal@veloqi.ai.

2.2. Account Creation and Security

You may need an account for certain features. You are responsible for:

• Providing accurate and current information.
• Maintaining the confidentiality of your account credentials.
• All activities occurring under your account.
• Promptly notifying Veloqi of any unauthorized use or security breach.

You may not share your account credentials. We reserve the right to reclaim usernames.

3. USER CONTENT AND RESPONSIBILITIES

3.1. License to User Content

You retain ownership of your User Content. However, you grant Veloqi a worldwide, non-exclusive, royalty-free, fully paid, sublicensable license to use, reproduce, modify, adapt, distribute, and process User Content solely for the purposes of operating, providing, maintaining, and improving the core functionality of the Services for you and other users. This license allows us to, for example, process your prompts to generate Output Content and troubleshoot issues.

3.2. Usage Data

Notwithstanding the foregoing, Veloqi may collect, generate, and use anonymized or aggregated data derived from or based on your use of the Services ("Usage Data"), such as feature usage patterns, performance metrics, and technical logs. Veloqi owns all rights to Usage Data and uses it for analytics, service improvement, security monitoring, and other legitimate business purposes, provided it does not identify you or include your specific User Content.

3.3. User Representations and Warranties

You represent and warrant that:

• You own or have all necessary rights, licenses, and permissions for your User Content.
• Your User Content and your use of the Services comply with all applicable laws and regulations.
• Your User Content does not and will not violate any third-party rights (including intellectual property, privacy, publicity, or contractual rights).
• You have the right to grant the licenses described herein.

3.4. Prohibited Content and Conduct

You agree not to use the Services to create, upload, transmit, distribute, or store any content that:

• Is illegal, harmful, fraudulent, deceptive, threatening, abusive, harassing, defamatory, vulgar, obscene, invasive of privacy, or hateful.
• Depicts or promotes illegal acts, discrimination, violence, or dangerous activities.
• Infringes any patent, trademark, trade secret, copyright, or other proprietary rights of any party.
• Constitutes child sexual abuse material or exploits minors.
• Promotes terrorism or violent extremism.
• Contains software viruses, worms, or other harmful computer code, files, or programs.

Furthermore, you agree not to:

• Impersonate any person or entity or falsely state or misrepresent your affiliation.
• Interfere with or disrupt the Services, servers, or networks connected to the Services.
• Attempt to gain unauthorized access to the Services, other accounts, or computer systems.
• Use the Services for any illegal purpose or in violation of any local, state, national, or international law.
• Generate deepfakes or synthetic media with the intent to deceive or harm.
• Engage in any systematic data collection activities (including scraping, data mining, data extraction, or data harvesting) on or in relation to our Services without our express written consent.
• Reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code or underlying algorithms of the Services.
• Use the Services to develop a competing product or service.

Veloqi reserves the right (but not the obligation) to review User Content and determine, in its sole discretion, whether it violates these Terms. We may remove content, suspend, or terminate your access without notice for violations.

4. AI-GENERATED CONTENT

4.1. Nature of AI Generation

Our Services use artificial intelligence, potentially including technologies from third parties, to generate Output Content based on your User Content. You acknowledge that:

• AI is an evolving field; Output Content may contain errors, inaccuracies, biases, or reflect limitations of the underlying models.
• Output Content may not be unique; similar or identical content might be generated for other users from similar prompts.
• Veloqi does not guarantee the accuracy, quality, legality, or appropriateness of Output Content.

4.2. Rights to Output Content

Subject to your compliance with these Terms and any restrictions imposed by third-party licensors of underlying technology, you own the rights to the specific Output Content generated for you through your use of the Services. You are free to use your Output Content for any legal purpose, including commercial use.

4.3. Responsibility for Output Content

You are solely responsible for:

• Reviewing all Output Content before use.
• Ensuring your use of Output Content complies with all applicable laws and does not infringe any third-party rights (including copyright, trademark, privacy, or publicity rights). Veloqi makes no representation or warranty that Output Content is cleared for use.
• Any decisions made, actions taken, or consequences resulting from your use of Output Content.

5. THIRD-PARTY SERVICES AND CONTENT

The Services may integrate with, rely on, or provide links to third-party websites, services, APIs, AI models, or content (collectively, "Third-Party Services") that are not owned or controlled by Veloqi. This includes, but is not limited to, payment processors, cloud hosting providers, and potentially underlying AI technologies.

Veloqi does not endorse or assume any responsibility for any such Third-Party Services. Your access and use of Third-Party Services are subject to the terms and conditions and privacy policies of those third parties. Veloqi is not liable for the availability, accuracy, legality, performance, or any other aspect of Third-Party Services or for any damage or loss caused or alleged to be caused by or in connection with your use of or reliance on any Third-Party Services. You interact with Third-Party Services at your own risk.

If you use Veloqi to interact with platforms like YouTube, you remain solely responsible for complying with that platform's terms of service, community guidelines, and policies.

6. INTELLECTUAL PROPERTY

6.1. Veloqi Intellectual Property

Excluding User Content and Output Content as defined, the Services and all materials therein or transferred thereby, including, without limitation, software, algorithms, visual interfaces, graphics, design, compilation, information, data, computer code, products, and all other elements of the Services ("Veloqi Materials"), are the exclusive property of Veloqi or its licensors. Except as explicitly provided herein, nothing in these Terms grants you a right or license to use any Veloqi Materials. Veloqi reserves all rights not expressly granted. You may not use Veloqi's trademarks, logos, or brand features without prior written permission.

6.2. Feedback

If you provide feedback, suggestions, or ideas about our Services ("Feedback"), you grant Veloqi a perpetual, irrevocable, worldwide, royalty-free, non-exclusive, fully sublicensable license to use, modify, create derivative works from, distribute, and otherwise exploit such Feedback for any purpose, without compensation or attribution to you.

7. PAYMENT, SUBSCRIPTIONS, AND CREDITS

7.1. Fees and Plans

Veloqi may offer free and paid subscription plans, as well as the option to purchase Credits. Details of current plans, features, and pricing are available on our website's Pricing page or relevant sections of the Services. Prices are subject to change upon notice.

7.2. Payment

You agree to pay all applicable fees for purchased subscriptions or Credits. We use third-party payment processors to handle transactions. By providing payment information, you authorize us (or our processor) to charge the specified amount. You are responsible for providing complete and accurate billing information.

7.3. Taxes

All fees are exclusive of applicable taxes (such as sales tax, VAT, or GST), duties, or levies, unless stated otherwise. You are responsible for paying all such taxes associated with your purchases.

7.4. Subscriptions and Cancellation

Paid subscriptions typically renew automatically (e.g., monthly or annually) unless canceled. You can manage or cancel your subscription through your account settings. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial subscription periods.

7.5. Credits

Credits may be required to use certain features. Purchased Credits are non-refundable and non-transferable. **Purchased Credits expire twelve (12) months from the date of purchase if unused.** Any promotional or free Credits may have different expiration terms specified at the time they are granted. Credits have no cash value.

7.6. EU Consumer Rights Waiver

If you are a consumer based in the European Union, you acknowledge and agree that by purchasing Credits or a subscription, you consent to the immediate performance of the contract and the supply of the digital content or service. Consequently, you expressly waive your right to withdraw from the contract within the 14-day cooling-off period provided under EU consumer protection law, once the service provision or Credit delivery has begun.

8. DISCLAIMERS

The Services and all content (including Output Content) are provided "as is" and "as available" without warranties of any kind, either express or implied. To the fullest extent permitted by law, Veloqi disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

Veloqi does not warrant that the Services will be uninterrupted, timely, secure, or error-free; that defects will be corrected; that the Services or the servers that make them available are free of viruses or other harmful components; or that the Services or any content (including Output Content) obtained through the Services will be accurate, reliable, complete, current, or meet your requirements or expectations.

Veloqi specifically disclaims any responsibility or liability for the accuracy, legality, quality, or reliability of Output Content. You use the Services and rely on any Output Content at your sole risk.

9. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, in no event shall Veloqi, its affiliates, agents, directors, employees, suppliers, or licensors be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or relating to the use of, or inability to use, the Services or any content.

This limitation applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if Veloqi has been advised of the possibility of such damage.

To the maximum extent permitted by applicable law, Veloqi's total aggregate liability to you for all claims arising out of or relating to the Services or these Terms shall not exceed the greater of one hundred U.S. dollars ($100.00) or the total amount paid by you to Veloqi for the Services in the twelve (12) months immediately preceding the event giving rise to the claim.

10. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Veloqi and its affiliates, officers, directors, employees, agents, suppliers, and licensors from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from: (i) your use of and access to the Services, including any data or content (including User Content and Output Content) transmitted or received by you; (ii) your violation of any term of these Terms; (iii) your violation of any third-party right, including without limitation any right of privacy, publicity, or intellectual property; (iv) your violation of any applicable law, rule, or regulation; or (v) any content that is submitted via your account, including without limitation misleading, false, or inaccurate information. Veloqi reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will assist and cooperate with Veloqi in asserting any available defenses.

11. DISPUTE RESOLUTION

11.1. Governing Law

These Terms shall be governed by the laws of the State of Minnesota, United States, without regard to its conflict of law principles.

11.2. Agreement to Arbitrate

You and Veloqi agree that any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, or the use of the Services (collectively, "Disputes") will be resolved **solely by binding, individual arbitration and not in a class, representative or consolidated action or proceeding.** You and Veloqi agree that the U.S. Federal Arbitration Act governs the interpretation and enforcement of these Terms, and that you and Veloqi are each waiving the right to a trial by jury or to participate in a class action. This arbitration provision shall survive termination of these Terms.

11.3. Exceptions to Arbitration

As limited exceptions to Section 11.2 above: (i) both parties may seek to resolve a Dispute in small claims court if it qualifies; and (ii) both parties retain the right to seek injunctive or other equitable relief from a court to prevent (or enjoin) the infringement or misappropriation of our intellectual property rights.

11.4. Arbitration Procedure

The arbitration will be conducted by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules (or Commercial Arbitration Rules, if applicable) then in effect. The AAA Rules are available at www.adr.org or by calling 1-800-778-7879. A party who wishes to start arbitration must submit a written Demand for Arbitration to AAA and give notice to the other party as specified in the AAA Rules. The arbitration will be conducted by a single arbitrator, chosen in accordance with AAA rules. Unless you and Veloqi otherwise agree, the arbitration will be conducted in Minneapolis, Minnesota.

11.5. Class Action Waiver

You and Veloqi agree that each may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding. Further, if the parties' dispute is resolved through arbitration, the arbitrator may not consolidate another person's claims with your claims, and may not otherwise preside over any form of a representative or class proceeding.

11.6. Opt-Out

You may opt out of the agreement to arbitrate by sending an email to legal@veloqi.ai within 30 days of first accepting these Terms, stating your full name and clear intent to opt out of binding arbitration. If you opt out, all other parts of these Terms will continue to apply.

12. TERM AND TERMINATION

12.1. Term

These Terms commence when you first access or use the Services and remain in effect until terminated by either you or Veloqi.

12.2. Termination by You

You may terminate these Terms at any time by deleting your account (if applicable) and ceasing all use of the Services.

12.3. Termination by Veloqi

Veloqi may terminate or suspend your access to all or part of the Services immediately, without prior notice or liability, for any reason or no reason, including without limitation if you breach these Terms.

12.4. Effects of Termination

Upon termination, your right to use the Services ceases immediately. All provisions which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, limitations of liability, and dispute resolution provisions.

13. GENERAL PROVISIONS

13.1. Entire Agreement

These Terms constitute the entire agreement between you and Veloqi regarding the Services and supersede all prior agreements and understandings.

13.2. Waiver and Severability

Veloqi's failure to enforce any right or provision will not be deemed a waiver. If any provision is held invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

13.3. Assignment

You may not assign or transfer these Terms without Veloqi's prior written consent. Veloqi may freely assign or transfer these Terms without restriction.

13.4. Notices

Any notices or other communications provided by Veloqi under these Terms may be given: (i) via email; or (ii) by posting to the Services. For notices made by email, the date of receipt will be deemed the date on which such notice is transmitted.

13.5. Contact Information

If you have any questions about these Terms, please contact us at:

Veloqi, Inc.
Email: legal@veloqi.ai